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5 Things To Look For When Choosing A Hospitality Logistics Provider

Hospitality is big business, contributing around £60 billion to the UK economy. The disruption of the pandemic seems to be left in the past, with food and drinks business back open for business. As such, getting hospitality logistics right is essential. After all, patrons are unlikely to be impressed if you’re low on supplies.

At Speedy Freight, we pride ourselves on offering one of the best hospitality and events logistics services in the UK. An extension of our same day delivery, we can provide emergency cover within the hour or offer long-term partnerships. Whoever you choose to go with, however, the importance of such a service cannot be understated. With that in mind, what are the key factors you should be keeping an eye on when choosing your hospitality logistics provider?

A Service Made For You

Every business has their own requirements and intricacies. This is particularly true in the hospitality sector, where deviating from specifications just slightly can cause irreparable damage to the shipment. Each job needs to be tailored specifically with your goods in mind, nothing else. This is particularly true when you’re in charge of the supply chain for large scale events.

Look for a company fuelled by industry experts who offer malleability of service. There’s no such thing as a one size fits all solution in this space, and that’s equally true when it comes to logistics solutions. A hospitality logistics provider like Speedy Freight takes every job at face value and designs it around the specifications of the client.

It all starts with a chat and a quote. To find out more about how our logistics team provide bespoke solutions to the hospitality and events industry, get in touch with us today.

Plenty Of Planning

Whether you’re looking to move large quantities of good or a couple of booths or food shipments, planning is key. As the old adage states, if your fail to prepare, prepare to fail.

Look for a logistics provider who work with you to understand the amount of planning required. What is your expected lead time and what stage of the planning process are you at? Your dedicated hospitality logistics team should be able to spring into action quickly should you require, or contribute to the planning process to help the job go smoothly.

Likewise, if you’re securing the supply chain for a number of events or hospitality establishments at once, you need to ensure the provider has the capacity. Can they offer multi-drop deliveries to a number of different locations? Can they ensure a suitable fleet to cover your requirements? With the correct planning in place, there should be no stumbling blocks along the way.

Innovative Specialist Solutions

Hospitality logistics, more so than a number of industries, requires a bit of thinking outside the box. Think of all the moving parts required for hospitality facilities and events functions. From delicate loads to chilled food and drinks, there’s a number of sensitive items to contend with.

You need a logistics provider with the correct equipment. When moving food and drinks, they’ll need to have specialist temperature-controlled vehicles which keep them at the exact ambience needed to keep them from going off. Conversely, when it comes to moving heavy or abnormal items such as booths and furniture, they’ll need to provide dedicated white glove service to complete the job.

Essentially, what you need to be looking for is a comprehensive logistics service who can bend their offering around what you need. If their vehicles and equipment don’t meet the mark, they may not be able to offer the service you need. At Speedy Freight, we have a wide array of specialist vehicles to move everything you need.

Find out more about our experience moving chilled goods as well as utilising two man teams to shift bulky and sensitive products.

Experience And Flexibility

As mentioned, hospitality logistics is far from a black and white issue, with not all jobs being created equally. A number of unusual requirements may crop up and you need a provider who has the requisite experience to handle them.

There’s a number of questions to pose to find out that the provider is right for you. You can ask about their hospitality experience, or how their strengths pertain to hospitality shipping. Likewise, question their capacity and what the overall process looks like. You’ll be able to see their experience shine through and provide the assurance that they know what they’re doing.

At Speedy Freight, we’re powered by a nationwide network of experts with decades of experience servicing the hospitality industry. Whenever you choose to work with us you know you’re in safe hands, while we guarantee flexibility at all times. We get the job done for you. Hospitality logistics made simple.

Safety And Reliability

Getting the goods from A to B is only one piece of the logistics puzzle. It’s all well and good getting to the destination, but if the goods arrive broken or late, the success of your operation is likely to be compromised. You need to ensure that you’re choosing a reputable provider who go above and beyond with regards to safety.

TrustPilot is a good place to start. Negative reviews are certain to shine a lot on bad experiences regarding both safety and lateness. Look for a hospitality logistics provider with a substantial number of positive reviews and a high overall rating. Preferably, you’ll be able to find one with a 5 star rating (such as Speedy Freight!)

Similarly, with regards to safety you can seek assurances at the time of booking. Are they coloading with other peoples goods? How many people will handle them? What safety measures are being carried out to ensure they’re not damaged in transit? These are all questions which can posed to ensure you’re choosing the right hospitality shipping provider for you.

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