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Customer Service Careers With Speedy Freight. Join Our Same Day Delivery Family. FIND OUT MORE

Customer Service Advisor Role


Do you currently work in, or have experience of providing great Customer Service, and are seeking a fresh challenge in a vibrant and expanding business?

We are a successful national organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions.

Speedy Freight provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe.

Our mission is ‘To be the first choice to deliver every single time. To always be there for our customers and our team’.

Our Customer Service Advisors are an integral part of our business as they assist and manage new bookings in line with company procedures.




  • To effectively negotiate prices with customers.
  • Receive orders over the telephone and input into the company computer systems.
  • Schedule appointments for sales staff to meet prospective customers.
  • Constantly communicate with Customer Services and the New Business Managers to ensure KPI targets achieved and maintained.
  • To work to deadlines and work independently when required.
  • Communicate effectively and professionally with all levels of staff and clients. Flexible approach required to cover on-call rota system.
  • Generate own leads through research and build a pipeline of potential new business utilising the company CRM program.
  • To contact businesses by telephone to promote product/services. Solicit orders accordingly. Deliver an adapted sales pitch as per customer to meet specific needs and overcome any objections.

Customer Service Manager – Stevenage


Location:  Stevenage

Working hours:    Monday – Friday, Occasional Weekends On Call | 37.5 hours

Starting salary: From £22,000 per annum Dependent on Experience + OTE

Interested? Send your CV to [email protected]


Location:  Nottingham

Working hours:    Monday – Friday, Occasional Weekends On Call | 37.5 hours

Starting salary: From £21,000 per annum Dependent on Experience + OTE

Interested? Send your CV to [email protected]

  • Agile

    It’s in our name! We were born speedy, and that’s exactly how we are. Fast paced, on it and nimble in everything we do. We’re motivated by the challenge, that’s the bit that drives us. It’s rare that two jobs are ever the same, which keeps us firmly on our toes and that’s just the way we like it.

  • Passionate

    Bags of entrepreneurial spirit run through every franchisee and each member of the Speedy Freight team. Always innovating and improving, you could say we’re keen as mustard! We just like to do things properly and we’re proud of that.

  • Dynamic

    We are responsive, flexible and agile. Our will to succeed is the fire in our bellies. Through an unrivalled service and constant improvement, we will always deliver.

  • Trustworthy

    Honest, open, and fair is how we do business, it’s really that simple and always will be. You have our word. If things go wrong, we put it right.

  • Human

    This really is what makes us who we are. This isn’t just a delivery service with a human touch. This is us delivering every single time for our customers and understanding what they need. We’re problem solvers, doers and thinkers and we do whatever it takes to make it happen. Whenever, whatever, we’re there.

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