EN
The Client
The client is a leading supplier of water testing tablets and photometer equipment used for field testing chlorine levels in swimming pools. Based in the UK, the client exports these products to several European countries, including France, Spain, Italy, and Switzerland. Due to the high value and delicate nature of their products, and the range of locations they export to, they require an experienced reliable logistics partner to handle their international shipments with care.
The Consignment
The consignments primarily include water testing tablets and photometer equipment. These products are essential for ensuring accurate water quality testing but are highly sensitive to damage. Previous experiences with groupage services led to significant issues, as the double-stacking of pallets during transit caused the tablets to become crushed, resulting in substantial financial losses.
The Solution
To address these challenges, Speedy Freight Newcastle introduced a dedicated logistics service tailored to the client’s specific needs. Our client reached out to our Speedy Freight Newcastle as we offer a fully dedicated European road transport service, and complete import and export solutions.
Dedicated Service: Recognising the need for careful handling, we transitioned the client from groupage services to our dedicated transport solutions. This change ensured that their products were transported without the risk of damage from double-stacked pallets or overcrowded shipments. Our service includes dedicated vehicles and drivers, guaranteeing that the consignments are the sole focus of each journey. This approach prevents any potential damage and financial loss associated with improper handling, especially when going long distances.
Specialised Handling: The water testing tablets and photometer equipment are carefully handled and loaded by our expert team to prevent any damage. Our team manages each shipment to ensure the products arrive in perfect condition, and our drivers ensure this level of care is upheld throughout the entirety of the journey. We provide direct, dedicated transport with no shared loads, maintaining the integrity of the products throughout their journey.
Customs Documentation: For international deliveries, our client benefits from our comprehensive transport solutions, which include full import and export services. We handle all aspects of customs documentation, managing the UK customs process and, when necessary, assisting with customs procedures in the destination countries. This ensures smooth clearance and adherence to all regulatory requirements. Additionally, we collaborate closely with the client’s clearing agents in various countries to streamline processing and ensure efficient handling.
Timely and Efficient Delivery: The client’s peak export season spans from November to March, as they prepare for the summer demand. During these high-demand periods, we scale our services to meet their needs, providing regular and reliable deliveries to ensure that their products are available on time. Outside of peak season, we maintain a consistent service with at least one European run per month. Our flexible approach means there are no contracts or volume commitments required, allowing the client to enjoy maximum flexibility. Whether for peak demands or routine needs, we’re always ready to assist, and ready to scale the frequency of our service to their needs. Additionally, we support domestic UK deliveries year-round with a range of vehicles, from vans to artics, ensuring seamless service throughout the year.
Our dedicated service has significantly reduced the risk of product damage and financial loss for the client. By offering specialised handling and a focus on direct, dedicated transport, Speedy Freight Newcastle has helped the client maintain the quality and integrity of their exports. Our efficient management of customs and reliable delivery schedules further underscores our commitment to supporting their international operations.
International Logistics Support During Peak Periods
We offer a comprehensive range of logistics services designed to meet your specific needs, whether for domestic or international transport. Our ability to scale operations ensures that we can handle peak demands with flexibility and without the need for long-term contracts or volume commitments.
If you're experiencing inefficiencies in your transport operations, we’re here to review and assist with tailored dedicated solutions that solve your logistical headaches.
Contact us today for specialised logistics solutions that ensure the safe and efficient transport of your products, both internationally and domestically.
