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What are the Supply Chain Excellence Awards?
The Supply Chain Excellence Awards are among the highest honours for businesses in the logistics and supply chain sector. They recognise organisations that demonstrate true excellence across the industry, making them one of the most sought-after national accolades in Speedy Freight's field.
We collected the award at a black-tie ceremony in London, celebrating alongside some of the most respected names in logistics. Having been a finalist in previous years, winning in 2026 is especially rewarding. It shows that the progress we’ve made over the last 12 months has been recognised and rewarded.
Building our Network Around our Customers
Rather than asking customers to fit our network, we configure our network around each customer’s needs. That means taking ownership of a customer’s problem, especially when things don’t go to plan. It’s an approach that runs through every part of our business, and this award recognises the people who put it into practice across our network every day.
Investing in Every Part of the Business
Over the past 12 months, we’ve continued to strengthen every part of Speedy Freight, investing in technology, learning and development, operational support and customer insight. This investment has helped our nationwide network of franchisees build stronger businesses and deliver even better experiences for customers across the whole supply chain.
The Results Speak for Themselves
Our commitment to customer service shows in the numbers:
- A Net Promoter Score of +84 for four consecutive years, significantly above the industry average
- A 5.0 TrustScore on Trustpilot from more than 3,000 verified reviews
- More than 200,000 logistics movements managed every year
- More than 10,000 customers across the UK, Europe and North America
A National Business Built by Local Business Owners
This award is also recognition of how Speedy Freight is built. We’re a national business, but we’ve grown regionally through local business owners who are personally invested in the success of the brand. Each shares a commitment to delivering the highest possible standards for customers every day.
By supporting ambitious local business owners with the technology, expertise and operational infrastructure of a national organisation, we’ve created a business that can compete with much larger transport providers while never losing the personal service our customers value.
As John Munnelly, Chief Operating Officer at Speedy Freight, put it: “This award belongs to our franchise owners, colleagues and support teams, whose dedication and professionalism continue to raise standards across our network.”
Looking to the Future
Winning the Customer Care award motivates us to keep improving. We’re committed to building on this success, continuing to invest in our people and our network, and making sure every customer receives the service that earned us this recognition.
To our customers, thank you for your continued trust. To our franchisees and teams, this award is a celebration of your hard work and dedication. We'd also like to congratulate all of this year's finalists and winners and look forward to building on this success as we continue to deliver on our vision for the future.
Work with an Award-Winning Logistics Partner
If you’re looking for a logistics partner that builds its service around your business, we’d love to hear from you. Whether you need an urgent same day courier, international freight or a tailored supply chain solution, our team is here to help every step of the way.
Get in touch with our team and experience the Speedy Freight difference
