Shaz Shah – General Manager, Hattie Gunay-Ahmed – Branch Sales Manager, Taslima Akhter – Operations Manager, Richard Smiles – Customer Service Advisor, and Le Keisha Babb – Customer Service Advisor are your Speedy Freight Ilford same day courier and logistics experts.
Shaz serves as General Manager at Speedy Freight Ilford, where he oversees the day-to-day operations and drives service excellence in the same day courier and logistics sector. With more than a decade of experience in freight and transportation, he’s developed strong expertise in supply chain coordination, operational management, and customer-focused delivery solutions. He’s committed to maintaining high standards of efficiency and reliability, ensuring clients receive fast and dependable freight services while building long-term partnerships. Outside of work, Shaz enjoys travelling, playing golf, and exploring his passion for cars. Most importantly, he values spending quality time with his family, which keeps him grounded and motivated both personally and professionally.
Hattie is the Branch Sales Manager, bringing over 15 years of experience across the design, luxury retail, and FinTech sectors to the branch. With a background in interior design and technology, she combines creative thinking with commercial insight to support business growth and deliver strong customer service. Hattie works closely with the Operations team and General Manager to develop new opportunities, manage key accounts, and ensure customers receive practical and well-structured solutions. She’s known for her clear communication, strong relationship-building skills, and focus on delivering consistent results. Outside of work, she enjoys strength training, cooking, and travelling. A fun fact: she’s always one song away from bringing out the ukulele.
Taslima has spent the past six years working in the logistics industry, building a background in customer service and international transport. She enjoys growing her skills and playing her part in helping the team succeed, always taking pride in using her experience to keep things running smoothly. Outside of work, Taslima loves spending time in the kitchen cooking and baking, usually with her cuddly feline sidekick Mylo (her son!) nearby, ready to join in at mealtime.
Le Keisha is a Customer Service Advisor with eight years of experience in customer service and logistics. Her experience across both retail and warehousing gives her a strong understanding of fast-paced environments and the importance of keeping things running smoothly. She’s always looking for ways to develop her skills and grow within her role. At work, Le Keisha is known for keeping her energy up with a lot of snacks along the way. Outside of work, she describes herself as someone who loves good food and who appreciates a great meal!
Richard brings over 20 years of experience working with customers across sales, retention, and customer service. His time on the phones has helped him develop clear, confident communication with both clients and colleagues. He prides himself on building strong relationships with his customers, ensuring they know they can rely on him to handle any situation whenever it arises. Outside of work, Richard enjoys gaming, sim racing, and music. He’s also a keen wine and coffee enthusiast and even makes his own chilli sauces.
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