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Recognition Built on Results
Customer service is central to everything we do. From urgent same day courier jobs to large-scale logistics projects, our focus is on reliability, communication, and responsiveness. Being named a finalist in this category reflects the standards we set across our operations.
Our performance metrics speak for themselves. We maintain a Net Promoter Score (NPS) of +85, significantly higher than the logistics industry average of +38. This score reflects how likely our customers are to recommend our services to others, and it confirms the strong relationships we’ve built through consistent performance.
Backed by Customer Feedback
Speedy Freight has received more than 2,300 five-star reviews and is ranked among Trustpilot’s top-rated courier and logistics services in the UK.
This feedback is a direct result of the effort our people put in every day to meet the needs of businesses across every sector. We take pride in being recognised not only by industry leaders, but also by the customers who rely on us.
A Thank You to Our Clients and Teams
We want to thank our customers for their trust and continued support. Your feedback helps drive improvements and strengthens our ability to deliver.
We also congratulate all the other finalists shortlisted for this year’s awards. It’s an honour to be recognised alongside organisations committed to raising standards across the logistics industry.
Looking Ahead
While being shortlisted is an achievement, we’re focused on the future. We’ll continue to improve our services, invest in technology, and build even stronger partnerships with our clients. Our goal remains the same: to offer fast, flexible, and dependable logistics solutions with customer service at the forefront.
Work With a Top-Rated Courier and Logistics Partner
If you’re looking for a logistics provider with proven customer satisfaction and industry-leading service, talk to us today. We're ready to support your business with bespoke and reliable delivery solutions tailored to your business needs.
Get in touch with our team and experience the Speedy Freight difference.
