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Supplying Live Event Logistics Services: A Case Study

15th February 2023 | by Sam Nardi

Supplying Live Event Logistics Services: A Case Study
Event agencies offer a range of services to meet their individual clients’ needs that operate across a range of industries, from entertainment to corporate events. They’ll often partner with logistics companies to supplement their own fleet or outsource all their deliveries. Speedy Freight work with a range of event agencies across the UK and Europe, offering a range of express and flexible services so that event companies can meet their clients’ delivery needs in a timely, secure, and efficient manner. Learn more about how Speedy Freight works with a leading events agency to meet all their ad hoc delivery needs.

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Our teams across the Speedy Freight network are experienced in delivering for a range of events including live music events, festivals, art exhibitions, career fairs, stage shows, and corporate meetings. 

With a trusted driver network and access to a fleet of over 4,000 vehicles, we often get agencies contacting us to help them with their supplemental delivery needs that their own fleet and drivers can’t meet.  

During peak season, which can vary depending on the events sector you operate in, we often work with clients support them with their increased delivery needs, as is the case with one of the UK’s leading events agency companies. 

 

The Client  

 

One of the UK’s leading event agencies got in contact with our Speedy Freight Nottingham team as their delivery needs exceeded the capacity of their own fleet of vehicles.  

Our client, specialising in events management and supplying a range of services for live, hybrid, and virtual events, were looking for a local experienced same day Nottingham courier that could help them deliver quickly and efficiently to event locations across the UK. 

As our Speedy Freight Nottingham team is an experienced exhibitions and events courier offering complete live event logistics, we were quick to run through our services with them to discover exactly how we could help them deliver to their event locations across the country. 

Our relationship with them started in a support capacity—supplying vehicles and completing deliveries on demand, when needed. Since then, we’ve become their go-to for all their ad hoc delivery needs and additional event logistics services.

 

The Consignment 

 

No two companies’ delivery needs are ever the same, and that is especially the case with agencies—particularly those within the events sector. While our client operates within the events management industry, they supply a range of goods and services for companies across a range of sectors, from film and production to professional services. 

Since starting our working relationship with them, our team have delivered an array of items, from staging, lighting rigs, video walls, and miles of cabling, to TV screens, lecterns, and much more.  

We’ve delivered to locations across the UK, from universities and exhibition centres to stately homes and sports stadiums.  

As their delivery needs change from job to job, depending on the size and volume of what they are delivering and where, they’ve needed vehicles in a range of sizes. Speedy Freight’s access to a fleet of over 4,000 vehicles means that we’ve been able to supply them with the right vehicle for the job, every time. Here are some of the vehicles we’ve used to deliver their consignments: 

  • Sprinters 

  • Curtain Side Lutons 

  • 7.5 Tonne Trucks 

  • 18 Tonne Trucks 

  • Full Truck Loads 

The Challenges  

 

As many of the items we’ve delivered for our client are rented out for the length of their event, we are often tasked with the successful retrieval and pick up of these items once the event has come to an end. 

We supply the outbound journeys during normal working hours for set up, but the breakdowns and return loads are usually during the early morning hours, which creates various challenges, especially with rigid vehicles. 

The main challenges are around timings, meeting road crews on site and being there for the exhibition breakdowns at specific tight time windows with most of them in the early hours of the morning. 

The fragility of the goods and their care in transporting is paramount, so ensuring all damage prevention in transit by the correct re-packaging and loading along with securing for transport is essential to its success. We often deliver high-value goods for our client that can be well into six figures, so safety is always essential. 

As Speedy Freight offers a dedicated service, meaning that we never co-load items, which minimises misdelivery and damage risks.

By being available 24/7, 365 days a year, even in the early hours of the morning, we’ve been able to be there for our client whenever they need us. 

Our hands-on expertise and experience within the events industry has allowed us to successfully navigate all these challenges and always provide a solution to our client. 

 

The Conclusion 

 

Although challenging, we’ve continued to meet and exceed their expectations. 

A key example was when they had concerns over a particular high-profile show and the General Manager of the Speedy Freight Nottingham team attended the event himself in the early hours of the morning to oversee the breakdown of the goods and loading them for return to our client. 

We have been working with the client since 2022 and continue to do so today. We often complete several jobs for them each month, with no job ever being the same, which keeps things exciting and challenging. 

We always welcome a challenge and look forward to working with event agencies whose service offerings are as wide-ranging as our own logistics and courier service offerings. 

 

Speedy Freight Exhibitions and Events Courier Services 

 

Speedy Freight offer flexible and scalable solutions to meet your company’s needs. Whether you’re an event agency looking for ad hoc solutions or full end-to-end logistics, we have the solution for you.  

We can help you ease your workload if you require support for your deliveries, so that you can focus on other important tasks crucial to the successful development of your event. 

With over 60 branches across the UK, our Speedy Freight Nottingham and UK and European-wide network are always ready to help you navigate your logistics challenges with our event logistics services.

We offer everything from regular planned routes and advanced bookings to emergency same day delivery, so you can rest assured that no matter what comes your way, you’ll be prepared. The show must go on, and with Speedy Freight, it can.  

 

Find your local Speedy Freight branch for all your live event logistics needs. 

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Dedicated, swift and bespoke – three key cornerstones of our end-to-end logistics service. With everything from same day delivery to specialist white glove and temperature-controlled transport solutions, Speedy Freight have the answers to your logistical problems. Our same day courier service operates 24/7, 365 days a year and covers the length and breadth of the nation. Whatever you need, whenever you need it, we’re there.

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