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The Client
The client is a staging company that specialises in supporting corporate and live events across the UK. For this event, they were responsible for delivering and installing key infrastructure, including a stage riser and rigging equipment, for a business conference at a prominent venue in Leeds city centre.
Their services are time-sensitive and often tied to precise venue access windows. Delays to equipment delivery can have immediate knock-on effects, impacting AV setup, rehearsals, and show start times.
The Challenge
On the morning of the event, while en route to the venue, one of the client’s vehicles broke down. Onboard was a critical load: the stage riser and rigging components needed to complete the build before guests arrived.
With limited time remaining and the rest of the team already on-site, there were no spare vehicles or drivers available. The replacement equipment was held at the client’s warehouse on the outskirts of Leeds, but without urgent support, there was no way to retrieve and deliver it in time.
Any delay in the delivery of this equipment would have jeopardised the build schedule and potentially pushed back the start of the event. The venue had strict access timings, and there was no room for error.
The Solution
Speedy Freight received the call mid-morning with just two hours until the venue was due to open its doors. Within 30 minutes, a vehicle was dispatched to collect the required stage riser and rigging from the client’s warehouse.
Our local team coordinated directly with both the warehouse and the on-site crew to ensure precise handover and delivery instructions. Given the city centre location, traffic flow, access restrictions, and unloading conditions were taken into account as part of the routing plan.
The consignment was delivered directly to the venue with time to spare. Our driver ensured the equipment was offloaded safely and handed over to the staging crew without delay. The setup was completed as planned, and the event opened on time.
Outcome:
- Emergency collection and delivery completed within two hours
- No delay to event setup or opening time
- Seamless coordination with site and warehouse teams
- Client able to uphold service standards and avoid penalties
Speedy Freight’s rapid response enabled the staging company to recover from a potentially serious disruption without affecting the client experience. What could have resulted in reputational damage and operational delays was resolved quickly and professionally.
Fast, Flexible Logistics for the Events Sector
Event production teams operate in high-pressure environments where timing is everything. When last-minute issues arise, whether equipment failures, transport delays, or logistical oversights, having a trusted delivery partner can mean the difference between cancellation and success.
Speedy Freight provides urgent, same day delivery for event production and staging companies. We move AV kit, rigging, stage components, lighting, banners, and everything in between. With vehicles available across the UK and teams experienced in live event logistics, we’re able to deliver direct to venues, exhibitions, and hospitality sites on short notice.
We understand venue access restrictions, timed deliveries, and the critical nature of working to event schedules. Our same day courier service ensures your equipment arrives exactly where and when it’s needed.
Need Immediate Delivery Support for Your Event?
Whether you're facing a last-minute transport issue or planning for backup logistics, Speedy Freight is ready to support. We handle same day deliveries for staging companies, AV suppliers, and event organisers, getting essential equipment to site without delay.
Contact your local Speedy Freight branch today to book urgent delivery support.
